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FAQ

Questions? Here’s some answers to the most common ones we get.

Usage

Will my food fall off the hooks?

Absolutely not. We routinely cook 12 hour pulled pork and 6 kg slabs of ribs with no problem at all.

Does it really cook for 12 hours?

Yes indeed, we do it all the time. When using high quality charcoal, we’ve even reached 15 hours of totally untouched cooking time.

How much charcoal does it hold?

It holds roughly 2 to 3 kg of charcoal briquettes. The exact amount depends on the size and how carefully you choose to pack them in.

What kind of charcoal should I use?

We strongly recommend responsibly sourced charcoal briquettes without coal filler or binders.

Build

Where are they made?

Airtite Smokers are assembled in Austria from German and Austrian parts.

How much do they hold?

It’ll comfortably hold 8 racks of St. Louis style ribs, two pulled pork cuts, or a full brisket. You should be able to confidently feed 12 hungry adults.

The usable space in the cooking chamber is about Ø 34 x 42 cm.

How long is the warranty?

We offer a 5 year rust-through warranty.

How long will it last?

Properly taken care of, your kids will be fighting over it when you’re dead.

Shipping

Where do you ship to?

Currently we ship to the EU, EEA and UK.

How much is tax for the EU?

There are no additional taxes for the EU. VAT is already included in the price you see.

How much is tax for the UK?

Import duty to the UK is 0% (i.e. free) and the third party duty is 2%. Our price does not include 20% VAT which will be payable to HMRC upon receipt.

You can find more information at https://www.trade-tariff.service.gov.uk/commodities/7321890000?country=AT#import

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